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  • Self Service
  • General
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  • Queries and feedback
  • General
  • FACILITIES AND BENEFITS
  • LOSS
  • EMERGENCY
  • What is Self Service Portal?
  • How do I log in to Self Service Portal?
  • Do I need to register to access Self Service Portal?
  • Does my Self Service Portal in has to be the same login information as my Fitness First mobile app?
  • How do I reset my password?
  • Can I change my contact details such telephone number and email address?
  • Can I change my service plan payment card details?
  • Can I change my direct debit payment details for my service plan?
  • Can I cancel my service plan via Self Service Portal?
  • Can I freeze my service plan via Self Service Portal?
  • Can I change my billing details?
  • Can I make any outstanding payments on the Self Service Portal?