Be Safe Together. Keeping safe and healthy while you exercise

To ensure the health, safety and wellbeing of everyone, please adhere to these guidelines:


HEALTH AND SAFETY REQUIREMENTS


-  All visitors are required to wear a face mask upon entering and exiting the facilities.

- All visitors are required to have a temperature check and complete a health declaration form upon entry.

HEALTH AND SAFETY PRECAUTIONS

 

 - We have temporarily stopped supplying boxing gloves,boxing wraps, and heart-rate monitors.
- There are several hand sanitising stations throughout our facilities, please use them as needed.
- All fitness equipment and machines are thoroughly cleaned every day. 

 - We encourage you to bring a water bottle as we have disabled our drinking fountain.

 - Please avoid contact between your water bottle and water dispenser when refilling.

 


SOCIAL DISTANCING MEASURES

 - 
Keep a safe distance from others on the gym floor; approximately 1.5m.

 - Maximum capacity of group exercise classes varies from class to class, so please book ahead via our new Fitness First App or call to check.

 - Some day-use lockers have been restricted to provide extra distancing in the changing rooms.

Lounge areas have reduced seating capacity.

 - Sauna and Steam rooms remain closed until further notice.

 

    FAQ

     

    • WHEN WILL THE CLUBS REOPEN?
      We resumed operations in all clubs on Friday 8 May 2020 at the usual opening times.  
    • CAN I STILL ACCESS MULTIPLE CLUBS?

      Fitness First Passport cardholders are able to access all clubs applicable to their service plan.

    • Can I Still Use My International Fitness Passport?

      Following the World Health Organisation’s declaration on 11 March describing COVID-19 as a pandemic, we implemented a freeze on both in-bound and out-bound International Fitness Passport usage.

      We apologise for the inconvenience and request your understanding as to our proactive stance; we look forward to advising when International Fitness Passport privileges can be restored.

    • WHY DO I NEED TO WEAR A MASK?
      In order to safeguard all our cardholders and staff, and to enable social responsibility, we are temporarily requiring all visitors to wear a face mask when in the club and not exercising. Please wear a mask before and after exercising, and before arriving and exiting the club. 
    • WHAT SAFETY PRECAUTIONS ARE IN PLACE FOR WHEN YOU REOPEN?

      Before our club closures, we implemented precautionary measures to ensure the health and safety of all our cardholders, guests and staff alike. Across all our clubs, we:

      • Increased the frequency of cleaning and wiping down of equipment and surfaces.
      • Supplied additional hand sanitiser and anti-bacterial sprays for all visitors and guests to use.
      • Implemented a mandatory health declaration form at all entrances.
      • Implemented temperature checks – anyone recording a temperature above 37.5°C, or experiencing flu-like symptoms such as coughing, runny nose and sore throat will be declined entry.
      • Began compulsory temperature checks for staff twice a day.
      • Increased communications to staff and cardholders to educate them about the virus.
      • Empowered our General Managers and club teams to monitor guests and cardholders, to politely ask anyone exhibiting flu-like symptoms to leave the premises and seek immediate medical attention.
      • Advised staff to avoid physical contact with cardholders and guests as appropriate. Correction of movement and/or posture will be done verbally or through demonstrations.

      We have also implemented additional control measures to ensure sufficient social distancing, including a reduction in capacity of all Group Exercise classes and a restriction on alternate cardio machines. Class booking services will be soon be available via the new Fitness First App.

      For the time being, we will temporarily stop supplying the following for personal hygiene purposes: Boxing gloves, Boxing wraps and Heart-rate monitorsPlease also bring your own Workout Attire, Water bottles, Towels & Yoga Toppers.

      We encourage all cardholders to continue to observe good personal hygiene, maintain good gym etiquette and be socially responsible. It is a collective effort to keep yourself, your loved ones and everyone safe.

    • WILL THERE BE RESTRICTIONS / LIMITATIONS ON Cardholders ENTERING THE CLUB?

      All Visitors are required to wear a mask upon entering and exiting the facilities.

      Upon entry, all visitors must complete and fulfill a health declaration form at the front desk.

    • ARE YOU controlling THE AMOUNT OF PEOPLE IN THE GYM AREA AND STUDIOS?
      Our Group Exercise Class capacity has been reduced. We have also placed restrictions on some machines to enable space between them. We encourage all visitors to practice social distancing as best as they can.
    • WHERE CAN I FIND THE HEALTH DECLARATION FORM?

      All visitors who enter must complete a health declaration form, you will be able to collect and submit this at the front desk